For Free Return
Packing List：1x Hex Key Allen Wrench 8 Pcs Set（1.5，2，2.5，3，4，5，5.5，6） 1x Feeler Gauge (0.04-0.3 mm) 1x Water Pump Pliers (200mm） 1x Long Handle Screwdriver 1x Claw Hammer（0.25KG） 6x Combination wrench (10 ,13,14,15,17,19mm) 1x Slotted Flat Head Screwdriver （6*38） 1x Phillips screwdriver knife（PH2*38) 1x Slotted Flat Head Screwdriver （5*75） 1x Phillips screwdriver knife（PH1*75) 1x Tape Measure 3M 1x Extra Long Needle Nose Pliers (160mm) 1x Insulation Tape 1x Art Utility Knife 1x Hacksaw Frame (160mm) 1x Adjustable Spanner (200mm) 1x Digital Display Electric Pen 1x Wire cutter pliers (180mm) 1x Vigorous Plier (220mm) 10Pcs Screwdriver Bits Set A : (Slotted /Flat head: 1/8"，5/32"，3/16"，1/4", Cross Screwdriver Bit:PH1,PH2,PH3 ，Phillips Screwdriver Bits:PZ1,PZ2,PZ3) 10Pcs Screwdriver Bits Set B: (Hex Star Bit Set : H1/8",H5/32",H3/16",H1/4" ,Torx Bit Set: T10,T15,T20,T25,T30,T40) 1x 6.3mm Torque Ratchet Wrench 1x 6.3mm Hex Socket 13 Pcs Set （4，4.5，5，5.5，6，7，8，9，10，11，12，13 14 mm) 1x 6.3mm Long Handle Screwdriver 1x 6.3mm Screwdriver Bits Set 1x 12.5mm Torque Ratchet Wrench 1x 12.5mm Hex Socket 9Pcs Set （10,12,13 ,14,15,16,17,19,22 mm) 1x 12.5mm Long Extension Bar(125mm) 1x 12.5mm Tubular Box Wrench (16mm)
ECVV.QA guarantees free returns and replacements service if you are not 100% satisfied with our products. Kindly return the purchase for a refund up to seven (7) days from the date of the order delivered. If you have any problem with the item please feel free to contact us immediately at +971 4 548 9019.
Please contact us if you want to return an item. Return without prior discussion and authorization will not be accepted.
When returning a product, please do the following:
- Please email email@example.com we will keep you updated by email.
- Please put a form inside your returned package with: the reason for return, the purchase date, the original invoice number, and the item number for the product.
- Proof of purchase from ECVV.QA is required for all returns.
- Ship the package to the designated address, the address will be provided by email after your return application is submitted.
- Please prepay shipping – ECVV.QA does not accept Cash on Delivery (C.O.D.s).
Request For The Returned Items.
- Items received unused (without the smell of perfume), unwashed, not in damaged or worn condition (only when the items are defective or damaged upon receipt).
- Items received in original packaging and would not make any influence for second-sale.
- Custom items or designated sourced products
- Emergency response items
- Items Marked "Non-cancellable: and/or "Non-Returnable"
- Product is slightly used or altered
- Product is damaged due to misuse/overuse
Return and Refund Process
Once your return is received and inspected by the fulfillment centers (usually within 3-5 working days of receipt), your refund will be processed and a credit will be automatically applied to your original method of payment within 15 working days.
ECVV Cancellation Instructions.
Due to the speed we fulfill your requests, we are unable to cancel orders for immediate shipment. If your order is backordered or not shipping for two or more business days, please feel free to contact us immediately at our Support Center: +971 4 548 9019 and we will do everything we can to accommodate your request.
You can replace an item if your replacement meets certain criteria.
- Shipped to a delivery address within United Arab Emirates
- Shipped and sold by ECVV.QA
- Not an Add-On item
- Not marked as a gift
- Wasn't purchased with a promotion (except for free shipping promotions).
Note: In most cases, you are required to return the original item received for a Replacement. You'll need to return the original item with the guide of ECVV.QA Support Center to avoid being charged for both the original and replaced items.